Shipping policy
We add ice gel and insulation to ensure your chocolate arrives in perfect condition.
We ship the orders on business days Monday thru Thursday to prevent the package from sitting idle at the courier. Dispatch is via professional courier. You will receive a tracking number so you can follow your order and receive an estimate of delivery day. These policies are to ensure your chocolate reaches you in good condition.
The average delivery days are between 3 days to 10 days.
Unfortunately we do not have total control on the shipping carrier that we use. Hence, we are not responsible for any delays or mishandling by the shipping carrier. We reserve the right to change shipping methods at any time without notice.
We do not accept returns. Chocolates are not refundable since they are a food item.
However,
It is understood between www.mnchocolates.com that returns be accepted and calculated within select parameters:-
- Any returns due to default of the company of damaged product or different product delivered will be taken into the consideration.
- However www.mnchocolates.com will enquire about this and take action against it.
- Return should reach as before 15 days from the date Purchase.
- Shipping cost for return product should be borne by the customer at their own risk.